Privacy Policy
De Hallen Amsterdam can process personal data about you because you use the services of De Hallen Amsterdam, and/or because you provide it to De Hallen Amsterdam yourself when filling out the contact form and/or the form to subscribe to the newsletter on the website.
How does De Hallen Amsterdam handle your personal data?
De Hallen Amsterdam limits the processing of personal data to a minimum. However, certain personal data is always required, such as to reserve a tour, when you sign up for our newsletter, when you submit a contact request via one of the forms on our website, or when you apply to us.
We handle your personal data very carefully. In principle, the data is not provided to third parties, only if this is necessary for the service or if we are legally obliged to do so. We also do our utmost to protect this data as well as possible.
We keep personal data for as short a time as possible. In doing so, we take into account the statutory periods that apply to the retention of certain data.
The person who provides his or her personal data to us is and remains the owner of this information. This means that the owner of this data has given permission to process the personal data. It also means that the owner can withdraw this consent and have his or her data deleted.
What is personal data?
By personal data, we mean: any information about an identified or identifiable natural person. This means that information is either directly about someone or can be traced back to that person. Information about deceased persons or organizations is not personal data.
What is the processing of personal data?
By processing, we mean any action that is performed with regard to personal data, both digitally and on paper. For example, collecting, recording, organizing, storing, updating, modifying, retrieving, consulting, using, transmitting, distributing, making available, bringing together, linking, blocking, deleting, and destroying personal data.
What personal data do we process?
Physical visit to De Hallen Amsterdam
For security purposes, camera images are taken in the building. The purpose of this is to ensure the safety of visitors and staff as closely as possible.
Website visit
Various services are offered on our website. You can request a tour, subscribe to our newsletter and submit a contact request. In all these cases, we ask you for personal data in order to deal with your request or question in the best possible way. The sale of tickets for activities within De Hallen Amsterdam always takes place via the websites of third parties.
Because you use our services and/or would like to stay up to date with our activities and you have filled in certain personal data for this purpose, we can process the following personal data about you:
- first and last name;
- country data;
- IP address
- email address;
- language preference (for the newsletter and other e-mail communications);
- other information that is provided voluntarily by the visitor to the website and/or that the visitor has unequivocally given permission to process,
- for example, for research purposes or to be kept informed about activities that take place in and around the building.
When do we process personal data?
Personal data is only processed if:
- these are necessary to fulfill the agreement;
- the owner has given explicit and unambiguous permission to do so;
- there is a legitimate interest for De Hallen Amsterdam (e.g. analytical purposes or direct marketing);
- the processing is necessary to comply with a legal obligation.
Why do we do this?
De Hallen Amsterdam processes personal data:
- to be able to process your request for images, or your request for a tour or other activity;
- to be able to contact you if there are problems with or questions about the execution of the agreement;
- to be able to contact you if there are any urgent changes that affect the date or time you booked your tour;
- to make your visit as pleasant as possible;
- to ensure the safety of visitors and employees;
- to be able to offer the tour, workshop or other service in the desired language;
- to be able to properly adjust its content to the composition of the group in a workshop for children (we ask about the children's age);
- to charge for the activity purchased;
- to be able to address you correctly in your preferred language;
- to process your application;
- if you have asked to receive information from us;
- to be able to invite you to events;
- for analysis purposes that allow us to improve our services, and where data is anonymized as much as possible;
- if you have given permission to process your data. For example, if you want to be kept informed about our building, for research purposes or to improve our services.
Processing by third parties
We provide personal data to third parties if necessary for technical reasons (for example because we do not have the necessary technology ourselves) or due to a (legal) obligation.
In such cases, we engage a specialized third party to carry out the agreed work or to fulfill the (sales) agreement. This third party also processes the personal data.
In such cases, we will engage a third party that complies with our safety standards and privacy guidelines. We make good agreements with this party about the careful handling of personal data. De Hallen Amsterdam is and remains responsible for data processing even then.
It is also possible that we are forced to file a report. In addition, the police, judiciary, supervisors and/or the tax authorities can request data from us under the law. Furthermore, the court can oblige us to provide data. In all these cases, the necessary personal data must be provided to third parties.
How long do we keep your data?
Personal data is not kept longer than strictly necessary to achieve the purposes for which this data was collected. In some cases, we are subject to a statutory retention period.
For applicants, we will destroy their data four weeks after completing or stopping a recruitment process, unless it has been agreed with the applicant to keep their data in a wallet. In the latter case, we will keep the data for a maximum of one year.
If you have subscribed to our newsletter or if you have indicated that you want to be included in our database as a relation, we will process your data until you indicate that you no longer want to receive the newsletter or want to be removed from our database. To unsubscribe from the newsletter, you can also use the “Unsubscribe” link at the bottom of the newsletter.
All data collected for the purpose of purchasing our products and/or services will be deleted as soon as possible after they have been fully completed.
Do we share personal data with others?
Personal data is only provided to third parties if this is necessary for the execution of the agreement concluded with you, or to comply with a legal obligation, or to cooperate with an investigation by the police or other authorities.
CCTV
For security purposes, De Hallen Amsterdam uses camera surveillance inside the building. Of course, we handle the camera images carefully. They will not be shared with third parties unless the police or other authorities request these images. Images taken are stored for a maximum of 72 hours, unless this information is required as part of an investigation by the police or other authorities.
Social media
De Hallen Amsterdam makes extensive use of social media to inspire you, to keep you informed about our activities. We also respond to your questions and comments. You can follow us on Facebook, Instagram, and LinkedIn. By using these social media, you agree to the terms of the social media platform that you use.
We also place advertisements about our exhibitions and other activities on social media. You will see our ads based on the data that the social media platform collects with your permission, for example, that you follow us, your age, what country you live in, or if you are interested in art and culture.
De Hallen Amsterdam has no influence on the data that social media platforms collect from you. To do this, check the terms and conditions of the social media platform. You can often also manage these privacy settings in your social media profile settings.
Google Analytics
De Hallen Amsterdam uses Google Analytics to gain insight into website visits. With this knowledge, we improve the website. The data does not lead to individuals. Learn more about Google's privacy policy: https://policies.google.com/privacy?hl=nl
De Hallen Amsterdam has taken the following measures to protect your privacy:
- We have concluded a processing agreement with Google.
- We don't share data with Google.
- Google Analytics is not used in combination with other Google services.
- The last three digits of your IP address have been removed, making them anonymous.
Cookies
On the De Hallen Amsterdam website, we use cookies to make the website function properly. A cookie is a small text file that is sent to your browser so that your (account) is automatically recognized when you visit again.
You can read more about this in our cookie policy.
View, modify or delete data
If you have subscribed to the newsletter and want to unsubscribe, do this with the “Unsubscribe” link at the top or bottom of the newsletter.
Personal data security
De Hallen Amsterdam does everything in its power to optimally protect your personal data. Our goal is to prevent misuse, loss, unauthorized access, unwanted disclosure, or unauthorized modification. Our website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands.
If you still have the impression that your data is not properly secured, or that there are indications of abuse, or if you would like more information about the security of your personal data, please contact us at info@dehallen-amsterdam.nl.
Changes
De Hallen Amsterdam reserves the right to make changes, additions or changes to this privacy statement.
This privacy statement was published in 2020.
www.dehallen-amsterdam.nl is the website of De Hallen Amsterdam.
De Hallen Amsterdam can be reached as follows:
Postal and business address: Hannie Dankbaarpassage 47, 1053 RT Amsterdam
Telephone: 020 — 705 8164
E-mail address: info@dehallen-amsterdam.nl
Chamber of Commerce Trade Register Registration Number: 52013073